Employee is expected to be able to work a 30-hour week March – April, a 40-hour week May –September and a 30-hour work week in October. Must be available to work weekends and holidays. Response to emergency call-in situations will be required.

*Hours are subject to change depending on duties of the job.

• Oversight of daily pool operations.
• Assists the Aquatics & Special Events Supervisor in the training, and supervision of all necessary personnel.
• Coordinates scheduling of aquatics staff to provide proper program delivery with Pool Managers.
• Helps coordinate staff schedules and fill or adjust staffing gaps as needed to ensure proper facility coverage.
• Responsible for assisting with the supervision, assignment and scheduling of all staff as it pertains to programming (swim lessons, lifeguards, facility rentals, birthday parties).
• Must be able to read and comprehend relevant policies, operational procedures, safety guidelines or other guidelines/standards relevant to facility operations.
• Serve as public relations specialist (walk through facilities and get to know the public, answer patrons’ questions, and address complaints as necessary)
• Ensure lifeguard standards are met and provide necessary training and/or testing. Hold weekly in-service trainings for all lifeguards. Maintain testing records and certification requirements.
• Perform and/or schedule regular maintenance to ensure clean, efficient, and safe operation of pool, deck area, and surrounding facilities.
• Responsible for cleanliness of the aquatic environments.
• Oversee and ensure the daily maintenance and operations of pools by monitoring pool chemistry and responding to emergencies.
• Operate point of sales system to include cash handling, cash registers, cash close-out responsibilities, to assist patrons with admissions, membership passes, activity sign up, concessions, rentals, etc.
• Assisting cashiers with helping customers, administering memberships, and answering questions.
• Assisting concession attendants with food preparation, sales, inventory tracking, and helping with customers.
• Must be able to work flexible hours and varied shifts including weekends and holidays (Memorial Day, 4th of July, Juneteenth, Labor Day).
• Assist with Special Events including Haunted Trail, OCR, 4^th of July, Egg Hunts, etc.

• Must be responsible and dependable; reporting to work at the required time and maintaining a positive attendance record.
• Must be able to work outside for extended periods of time and in all kinds of weather.
• Must possess and maintain a valid Illinois driver’s license.
• Must have good common sense and be able to understand and follow instructions and specifications.

• Successful completion of background check.
• Certification in First Aid, CPR and Ellis & Associates Lifeguard Training is preferred.
• Must be able to swim proficiently.
• Lifeguard Instructor Certification is required upon hiring.
• Must have clear verbal communication skills.
• At least 3 years previous aquatic experience including lifeguarding, lifeguard training, etc.
• Strong management skills including leadership and supervisory skills, decision-making, planning and organizing, adaptability/flexibility, and time management.
• Possess a basic understanding of water chemistry.
• Be able to communicate well with both public and staff – be tactful and approach them in a positive manner
• Enforce all aquatic facility policies, rules, and regulations. Must be comfortable dealing with conflict and difficult conversations.
• Demonstrate ability to deal with staff and public in a positive manner.
• Previous pool management experience or experience in an aquatic leadership position is desired.
• Experience with running trainings and carrying out aquatics or other related programming.
• Must be comfortable working with people of all ages and occasionally difficult work situations.
• Must be dependable, positive, confident, self-motivated, outgoing, energetic, and possess the ability to solve problems.
• Ability to maintain certification-level physical and mental readiness.
• Ability to lift, push and pull at least 50lbs and up to 100lbs.
• Ability to climb multiple flights of stairs.

The Town of Normal is an Equal Opportunity Employer. The Town does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected characteristic in accordance with applicable federal, state, and local laws. The Town of Normal does not use artificial intelligence to screen applications.