The Town of Normal Water Department is seeking applicants who are passionate about serving the community to join their team in the Office Associate role. This is highly responsible work which consists of varied office support duties supplemented by some technical work. This position reports to the Water Director and directly supports that position. This position performs the preparation and sending of utility bills and is responsible for organizing and maintaining all filing systems within the Water Department. The nature of the work is such that an employee frequently has considerable independence of action in the disposition of routine work matters, in giving information, and in other public contact work. Significant attention to detail is required. The Town of Normal values customer service, and strong interactional skills are key to success in this position.

Graduation from high school or equivalent, some experience in performing progressively responsible clerical work, supplemented by general business experience is preferred. Experience in serving municipal customers is useful, or any other training and experience which provides the required knowledge, skills and abilities to successfully perform the job requirements.