McLean County Jobs

Bloomington-Normal Economic Development Council

Radiology Tech Care Guide

OSF Healthcare

OSF Healthcare

Normal, IL, USA
Posted on Tuesday, June 11, 2024

Job Description


Sign on Bonus eligible!

$5,000 with 2 year work commitment to OSF

Expected pay for this position is $26.46 - $34.64/hour. Actual pay will be determined by experience, skills and internal equity.


The Radiology Technologist Care Guide is responsible for registering, collecting payments, rooming, assisting the provider with care and treatment, discharging, and following-up with patients. It is the role of the Care Guide to companion patients and their “secondary guests” through the entire experience to maximize clinical excellence, reduce treatment times, and maximize the patient experience; before, during, and after the patient visit. The Care Guide is responsible for assisting the provider with front office and back office duties in the outpatient management of patients on a rotating basis. This position is a vital part of the office team that cares for patients in the clinic setting working under the direction of the Manager, OSF OnCall Urgent Care, and the on-duty provider and works closely with the provider and other clinical staff. Additionally, the Care Guide is responsible for a variety of clinical functions within a clinic setting requiring knowledge and integration of available standards, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude. Acting as the patient advocate, the Care Guide has continuous contact with providers, patients, patient families and significant others, community agencies, and patient care staff and management. This position requires working every 5 out of 6 weekends.




- Completion of a formal Radiography program with associated certificate or degree


- Licensed with IEMA.

- American Heart Association (BLS for Health Care Providers) completed within 2 weeks of hire.

- ARRt (R) registry eligible.

- Must complete ARRT registry within 6 months of hire.

Other skills/knowledge:

- Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software.


Other requirements/information:

- Previous experience as a medical office assistant or CNA or equivalent, previous experience with an electronic health record and phlebotomy. Knowledge of urgent care medical specialty.

- Knowledge of medical terminology.

- Knowledge of Epic.

- Exceptional customer service and phone etiquette.

- Knowledge and integration of available standards, resources, and data; discretion, good judgment; diplomacy; decision making; and a customer service attitude.


- Current certification as a radiology technician with The American Registry of Radiologic Technologists.

- Current American Heart Association (BLS for Health Care Providers).

OSF HealthCare is an Equal Opportunity Employer.