Title: Office of the University Registrar Student Employee
Employee Classification: Student Help Regular
Division Name: Academic Affairs
Department: Registrar

Job Summary

This position is in the Registrar Service Center and involves in-person customer service, routing and directing calls to correct university offices, answering questions about record maintenance and enrollment, and other office work as assigned.

Additional Information

The Office of the University Registrar manages academic records (transcripts, transfer credit, course enrollment, course/university withdrawal).

Student employees are eligible to participate in the University’s 403(b) Plan. More information can be found here.

Pay Rate

$15/hour

Preferred Qualifications

-Office experience
-Excellent communication skills,
-Familiarity with CISCO phone systems.
-Students with federal work study are preferred.

Work Hours

10-25 hours per week. Our office is open from 8am-4:30pm, Monday-Friday. Student employees are part-time and will be scheduled to work during office hours through summer and the regular academic year. Our office is open during university breaks. It will be expected that student employees are available over summer and breaks when university offices are open. Our office is closed during Administrative closure days (major holidays and over parts of winter break).

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:
-Effectively communicate on a daily basis.

Proposed Starting Date

May 2026

Required Applicant Documents

Resume, Reference List & Work Availability

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Contact Information for Applicants

Janet Taylor
jltayl3@ilstu.edu

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

In addition, all appointments are contingent upon proof of eligibility for employment at Illinois State University to perform the required duties described above on your scheduled start date. The Immigration and Control Act of 1986, Public Law 99-603, requires all new employees to file an I-9 in person and no later than three days from the beginning of employment. This may be accomplished within the department or through Human Resources. A list of the types of documentation you will be expected to provide is available at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Failure to comply with this law will result in cancellation of your appointment.

Illinois State University, as your employer, is required by federal law to ensure proper tax withholding from wages and to ensure that the required reporting of employee wages, withholding, and employment taxes is accurate. For this reason, every employee must have a valid Social Security Number registered with the University at the time of employment and/or as soon after as possible, but no later than 45 days from the start date. Failure to comply with this law may result in cancellation of your appointment.

Illinois State University student employees are restricted to no more than 28 hours per week of on-campus employment for all positions held.

International students are restricted by their visa status to no more than 20 hours per week of on-campus employment when the university is in session but may work more when the university is not in session. International students should contact the Office of International Studies and Programs for guidance if they have questions concerning employment restrictions.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.