Title: Career Ambassador
Employee Classification: Student Help Regular
Division Name: Student Affairs
Department: Career Services

Job Summary

Career Ambassadors in Career Services are highly accomplished undergraduate student leaders at Illinois State University who provide services to engage and support their peers’ career preparation. Career Ambassadors (CAs) proudly and positively represent the Office of Career Services to students, employers, and other stakeholders.

Career Ambassadors are trained by Career Services staff members to effectively review and provide actionable feedback on résumés and cover letters for undergraduate students during drop-in appointments, and facilitate classroom presentations, equipping students with relevant strategies to enhance their career preparation according to the Career Readiness Competencies developed by the National Association for Colleges and Employers (NACE).

Career Ambassadors will need to demonstrate strong knowledge and implementation of excellent customer service while in this position. Career Ambassadors will work in a fast -paced & dynamic work environment while actively participating as a member of a team.

Career Ambassadors must maintain confidentiality of student information.

All Career Service Ambassadors (including returning ambassadors) must be available to complete the Career Ambassador Training during the week of August 13, 2026 – August 17, 2026.

Additional Information

Student employees are eligible to participate in the University’s 403(b) Plan. More information can be found here.

Pay Rate

$15.25/hour

Required Qualifications

-Must be an active Illinois State University student in good academic and disciplinary standing at the time of the application and throughout employment
-Must be able to commit to the position for at least two consecutive semesters

Preferred Qualifications

-Successfully completed an internship or other formal work experience
-Excellent verbal and written communication skills
-Experience in public speaking and delivering presentations
-Familiar with Microsoft Word, Google Docs, and similar office productivity tools
-Familiar with LinkedIn and developing a strong and professional social media presence
-High comfort level with interacting with people, delivering professional feedback, and word-of-mouth marketing
-Social Media marketing skills
-Familiarity with LinkedIn and other social media platforms

Work Hours

-Up to 15 hours per week between 8am - 6pm, Mon - Fri.
-Must be available to work up to 15 hours per week; extra hours required on occasion to support department events and presentations
-Must be available to work during some evenings and weekend hours

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:
-Effectively communicate on a daily basis.

Proposed Starting Date

August 13, 2026

Required Applicant Documents

Resume & Work Availability

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

In addition, all appointments are contingent upon proof of eligibility for employment at Illinois State University to perform the required duties described above on your scheduled start date. The Immigration and Control Act of 1986, Public Law 99-603, requires all new employees to file an I-9 in person and no later than three days from the beginning of employment. This may be accomplished within the department or through Human Resources. A list of the types of documentation you will be expected to provide is available at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Failure to comply with this law will result in cancellation of your appointment.

Illinois State University, as your employer, is required by federal law to ensure proper tax withholding from wages and to ensure that the required reporting of employee wages, withholding, and employment taxes is accurate. For this reason, every employee must have a valid Social Security Number registered with the University at the time of employment and/or as soon after as possible, but no later than 45 days from the start date. Failure to comply with this law may result in cancellation of your appointment.

Illinois State University student employees are restricted to no more than 28 hours per week of on-campus employment for all positions held.

International students are restricted by their visa status to no more than 20 hours per week of on-campus employment when the university is in session but may work more when the university is not in session. International students should contact the Office of International Studies and Programs for guidance if they have questions concerning employment restrictions.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.