Join us at the Illinois Farm Bureau to become part of an influential leader that has a rich history and vision toward the future of agriculture.

We’re excited you’re looking for a career with Illinois Farm Bureau as we advocate for farmers and agriculture. We’re a grassroots organization made up of people who support farms, food and families in Illinois.. Apply today to become a vital part of helping us advocate for Illinois agriculture and support Illinois farm families.

About the role

Are you driven by the opportunity to help others achieve their financial goals? As a member of our credit union’s Lending Support Team, you’ll play a vital role in building meaningful relationships with our members while supporting their financial well-being. This position offers a strong sense of accomplishment—especially when you help turn around underperforming accounts and guide members toward financial success.
In this role, no two days are the same. You’ll have the opportunity to learn new tasks regularly while managing the risks associated with our diverse loan portfolio, including auto, personal, real estate, and some commercial loans. Your primary responsibility will be to service existing loans by delivering high-quality support and effective problem resolution. This includes responding to member inquiries via phone, email, and in-person visits, as well as following up on faxes and other communications.
If you're looking for a rewarding position where you can grow professionally while making a real impact in members’ lives, we’d love to hear from you.

How does this role make an impact?

- Responds to questions regarding open loans. - Monitors effective control procedures for late, delinquent and potentially delinquent loans. Makes initial contact on past due accounts. Researches, recommends and offers payment arrangements and loan modifications to members. - Assists with foreclosures, repossessions, bankruptcies, maintenance and sale of collateral in default. Assigns uncollectible accounts to collection agencies and attorneys for litigation as required. - Tracks and monitors insurance and taxes on collateral and performs escrow analysis and lien perfection. - Monitors incomplete files for receipt of required documentation and ensures timely follow up with members and loan officers. - Tracks and monitors insurance on collateral to ensure the credit union’s collateral position is not jeopardized. - Manages vendor relationships related to loan servicing. - Sets up and processes payments.

Do you have what we're looking for?

• Excellent written, verbal, and interpersonal communication skills, including phone etiquette, customer service and problem-solving skills.
• Familiarity with lending products.
• Knowledge of servicing practices, including collection as it pertains to lending.
• Ability to work flexible hours as needed, including occasional overtime.
• This is an entry level support role, which does not require previous experience.

Base Pay Range:

$34,400-$47,300

The base pay range represents the typical range of potential salary offers for candidates hired. Factors used to determine your actual salary include your specific skills, qualifications and experience.

Incentive Pay:

In addition to base salary, this position is eligible for a Short-Term Incentive plan.

Why work with us?

Illinois Farm Bureau planted roots in 1916 and is one of the largest Farm Bureau organizations in the United States. Illinois Farm Bureau is a voice for Illinois farmers, farm families, and anyone involved in food and agriculture. That covers a lot of ground. Illinois Farm Bureau represents members in Springfield, IL and Washington D.C. When you become a part of Illinois Farm Bureau, you become part of something that touches the lives of people every day. You truly make a difference.

You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match, parental leave, paid time off, paid company holidays and time off to volunteer. Please click here to learn more about Illinois Farm Bureau and the many benefits we offer our employees.

Illinois Farm Bureau is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.

Come join our team at Illinois Farm Bureau today!

Illinois Farm Bureau does not generally sponsor individuals for employment-based visas for this position.