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Credit Manager

FirestoneBridgestone

FirestoneBridgestone

Accounting & Finance
Normal, IL, USA
Posted on Monday, June 24, 2024

Company Overview

Help us make the best golf balls in the world! From our Covington, Georgia manufacturing facility, we supply golf equipment to many of world-renowned golfers including Tiger Woods and Jason Day.

Whatever role you fill, when you represent the Bridgestone Golf name you know that you are a valued teammate who is part of our larger mission to serve society with superior quality. We start by offering each teammate more than just a salary. We provide formal training, competitive performance incentives, paid vacation and holidays, healthcare packages for full-time and part-time employees, and a 401k plan to help build your future.

We believe people can only provide superior service and quality to others when they are allowed to bring their whole selves to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.

Bridgestone Golf, Inc. is headquartered in Covington, Georgia and is the U.S. subsidiary of Bridgestone Corporation headquartered in Japan. Our mission is simple: Bridgestone Golf serves dedicated golfers with superior quality golf equipment designed to maximize individual player’s golf experience and enjoyment.

Job Category

Position Summary

Manages and coordinates activities of credit personnel engaged in telephone and e-mail support for customers, sales representatives, and consumers.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Primary responsibility is to direct and take part in all functions of the Credit Department.
  • Studies and standardizes procedures to improve efficiency of subordinates.
  • Motivates, mentors and manages Credit Department staff.
  • Determines work procedures, schedules, and expedites workflow of the department.
  • Is responsible for A/R management, unclaimed property, cash application, check disbursements, account maintenance, and reviewing on hold credit orders.
  • Requires ability to reconcile high volume accounts.
  • Researches and resolves problems.
  • Directs telephone and e-mail support for customers and Territory Sales Managers.
  • Establishes credit lines and new accounts.
  • Process, maintain, and manage all legal accounts.
  • Works with collectors on all past due accounts.
  • Prepares composite reports as needed.
  • Confers with other department managers in matters concerning joint or cooperative efforts.
  • Provides communication link between credit operating group and company.
  • Extends credit lines up to $25,000.00 and decides if, and type of security needed.
  • Issues and tracks return authorizations
  • Reviews car stock transfers and Territory Sales Manager balances.
  • Reviews credit status for conformity to company policies.
  • Issues oral and written instructions.
  • Run weekly Credit hold report and distribute to Territory Sales Managers.
  • Run Monthly A/R aging report and 2500 collector report.
  • Complete any requests as directed by executive management related to the Credit Department

MANAGEMENT RESPONSIBILITIES

Directly manages employees in the Credit Department. Carries out manager responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, selecting, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

ROLE SPECIFICATIONS, SKILLS, and ABILITIES

  • Supervisory experience of at least 5 employees for more than 5 years
  • Minimum of 3 Years ERP Accounting Software - SAP ByDesign is ideal.
  • Excellent client-facing written and verbal communication skills.
  • Expert knowledge/expertise on end-to-end business processes and software solution matching.
  • Ability to manage multiple tasks and priorities concurrently.
  • Process leader: able to manage own workload without supervision.
  • Creative thinker with good problem-solving skills.
  • Microsoft O365 System Administration Experience and working knowledge of the suite of tools. (Excel, Teams, One Drive, Outlook, etc.)

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's degree (B.A.) from four-year college or university; or five years related experience; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read, analyze, and interpret technical procedures, company policies, and sales programs. Ability to write reports, business correspondence, and procedure guidelines. Ability to effectively present information and respond to questions from managers, other employees, customers, and sales representatives.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, percentages. Ability to add, subtract, multiply, and divide using whole numbers, common fractions and decimals.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions in mathematical written, verbal, or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, papers, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities; required by this job include close vision, distance vision, color vision, peripheral vision, depth perception &, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally works near moving mechanical parts. The noise level in the work environment is usually quiet.

Minimum Qualifications

Relevant experience and education required

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.