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Imaging Services at COUNTRY Financial is looking to hire a Data Imaging Associate. In this position you will be working with a wide variety of forms and procedures that relate to inbound payments, Claims, L/H, P/C, CTB, and other business areas within COUNTRY. We provide critical support for our business partners, handling a large volume of incoming mail and electronic submissions. Our process includes identifying information required to image documents, organizing the documents, imaging the documents to an electronic format, and indexing them to various databases so they are available to the business areas we serve.

This position is based out of our corporate office in Bloomington, IL five days per week.

How does the Data Imaging Associate make an impact?

• Opens mail; sorts, prepares and batches documents; and scans prepared document batches according to business rules outlined for various systems and each line of business (e.g., Claims, Life/Health, Property Casualty, Investment Services, Cash Processing) and document type (e.g., policy changes, new business documentation, inbound checks).
• Researches, analyzes and obtains accurate information (e.g., policy/claim/account numbers, relevant procedures) regarding unidentified payments and other items received. Communicates with clients, financial representatives and third-party businesses as needed to resolve.
• Obtains accurate data from scanned and electronic documents. Enters data, indexes files and stores them in appropriate databases.
• Complies with appropriate company and/or regulatory guidelines.
• Completes exception processing for various workflows and lines of business.
• May perform general equipment set-up, troubleshooting and maintenance as needed.

Do you have what we're looking for?

• Detail-oriented with the ability to closely follow & retain written and verbal instructions.
• Good communication skills and the ability to interact professionally with internal contacts.
• Able to switch tasks & priorities on short notice, with limited direction.
• Computer proficiency, including data entry speed and accuracy, and able to use Microsoft Office programs, document capture software, and relevant databases.
• Regularly required to sit, stand or walk and use hands to type, handle documents and/or operate imaging equipment.
• Occasionally required to stoop, reach overhead, bend, kneel or crouch; ascend/descend a ladder or stairs; and push/pull/move documents, files, and boxes using a cart.
• This is an entry level support role, which does not require previous experience.

Why work with us?

Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We’re a big company, yet small enough you can make an impact and won’t get lost in the shuffle. You’ll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business.

You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match, parental leave, paid time off, paid company holidays and time off to volunteer in your community. Please click here to learn more about who we are and the many benefits we offer our employees.

COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.

Come join our team at COUNTRY today!

COUNTRY Financial does not generally sponsor individuals for employment-based visas for this position.