Senior Product Owner
Country Companies
Job Number:
240327)The Product Owner role in Cross Channel Experience serves as a voice to connect the expectations of consumers, financial reps, and home office employees on new or existing products, apps, and channels, with an emphasis in CRM solutions. You'll be responsible for defining user stories and prioritizing backlog to streamline the execution of program priorities to acquire and cross-sell new business. You'll maintain conceptual and technical integrity of the features or components the team is responsible. You'll also work with Program Management to plan agile releases and sprints. You'll serve as liaisons between technical and non-technical departments to effectively manage expectations, scope, schedule and budget to ensure targets and requirements are met.
This position offers a hybrid work schedule and can be based out of our corporate offices in Bloomington, IL.
How does a Product Owner make an impact?
- Based on internal and external customer needs, describes, prioritizes, and communicates requirements, ensuring recommended change is aligned to product roadmaps. May manage and execute long term road maps to drive the overall vision and execution of products.
- Actively manages product development and provides regular updates to all stakeholders. Frequently touches base with development teams and the business for sprint reviews.
- Applies design thinking techniques (e.g., user stories, wireframing, prototyping) in order to define product features.
- Uses team scrum/agile development techniques and tools for team collaboration, product testing, issue tracking and backlog management.
- Assists in developing business cases for product enhancements, establishment of the Minimum Viable product, Minimum Marketable Features, and product improvements.
- Identifies and highlights risks and issues, articulating the impact of these on the product delivery.
- Responsible for ordering backlog, clearly expressing the product backlog items, ordering the items to best achieve goals and optimize the value of the work the team performs.
Do you have what we're looking for?
- Focuses on client needs and advocates for consistent experience across channels and improvements.
- Meet deadlines prior to due date and no follow up needed.
- Identifies & solves problems.
- Preferred experience with enterprise CRM solutions.
- Typically requires 7 years of relevant experience or a combination of related experience, education and training.
Why work with us?
Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We’re a big company, yet small enough you can make an impact and won’t get lost in the shuffle. You’ll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business.
You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match, parental leave, paid time off, paid company holidays and time off to volunteer in your community. Please click here to learn more about who we are and the many benefits we offer our employees.
COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.
Come join our team at COUNTRY today! #LI-AH1
COUNTRY Financial does not generally sponsor individuals for employment-based visas for this position.