Job Number:

COUNTRY's Digital Client Experience team is actively seeking an experienced and dynamic Program Manager to advance it's Multi Channel Sales Major Initiative. The Multi-Channel Sales Program manager will be responsible for leading executive level communications, managing issues, eliminating blockers, and supporting agile teams in delivery of key objectives for the program as a whole. The ideal candidate must have deep knowledge of digital client facing capabilities along with experience in bringing them to market. This individual must also possess a passion for driving digital capabilities forward in order to optimize the customer experience and drive business results.

This position offers a hybrid work schedule and can be based out of our corporate offices in Bloomington, IL, or Alpharetta, GA.

How does a Program Manager make an impact?

• Plans and schedules project timelines and milestones; tracks project milestones and deliverables.
• Develop Project Charter, Scope, Stakeholders and Project Team Organization.
• Determines the frequency and content of status reports from project team, analyzes results and troubleshoots problem areas.
• Conducts project postmortems and creates recommendations report in order to identify successful and unsuccessful project elements.

Do you have what we're looking for?

• Leads communications with Executive Steering Committee and Leadership Council.
• Partners with Business Value Stream Owners to ensure that the right work is being prioritized and funneled to delivery teams.
• Oversees how activities are supported and driven to achieve program objectives and KPI targets.
• Supports solution architects, release train engineers, scrum masters and tech lead in their utilization of scaled agile framework.
• Adheres to best practices consistent with Technology methodologies. Supports the application and refinement of scaled agile development methods.
• Tracks risk and issue resolution across the program.
• Delivers timely status updates for leadership and stakeholders regarding program status, key decisions, roadblocks, and risks.
• Aids in the facilitation of planning and logistics for program increments, stakeholder engagement, sprints, testing, change management, program communications, release readiness, training, and benefits tracking.
• Typically requires 14 years of relevant experience or a combination of related experience, education and training.

Why work with us?

Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We’re a big company, yet small enough you can make an impact and won’t get lost in the shuffle. You’ll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business.

You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match, parental leave, paid time off, paid company holidays and time off to volunteer in your community. Please click here to learn more about who we are and the many benefits we offer our employees.

COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations. #LI-AH1

Come join our team at COUNTRY today!

COUNTRY Financial does not generally sponsor individuals for employment-based visas for this position.