Case Manager (Housing)

Job ID

2025-4876

# Positions

1

Type

Regular Full-Time

Category

Mental Health/ Substance Use

Chestnut Health Systems™ is seeking a compassionate and detail-oriented Case Manager (Housing) to join our team in Bloomington, Illinois. This position plays a vital role in supporting individuals on their path to recovery and stability by providing housing-focused case management services, fostering independence, and promoting wellness. The Case Manager will deliver client-centered support using trauma-informed and recovery-oriented care principles.

Chestnut Health Systems™ is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A.

• Complete all required documentation and data entry in accordance with agency and program standards, including but not limited to LOCUS, IM-CANS, HRA/PHA, and progress notes.
  – Ensure 100% of IM-CANS are completed prior to due dates.
  – Submit progress notes and other required paperwork within 48 hours of service delivery.
• Provide services identified in the IM-CANS to meet consumer needs and program requirements, including:
  – Maintaining required service levels and timely completion of authorizations.
  – Delivering clinical services such as community support, case management, therapy, and medication training.
  – Supporting a clean, safe, and healthy living environment for residents.
  – Providing services in the most effective setting, including consumers’ apartments or community locations.
  – Linking consumers to additional clinical and community resources as needed.
  – Completing clinical screenings of new tenant housing referrals when assigned.
• Promote the recovery model of treatment by assisting consumers in achieving self-directed recovery and incorporating trauma-informed care principles such as hope, empowerment, and respect.
• Maintain positive relationships within Chestnut and with community partners including hospitals, courts, medical offices, and social service agencies to ensure coordinated, high-quality care.
• Complete and maintain accurate documentation to meet housing funder requirements, including attendance and census tracking.
• Provide referrals, advocacy, and linkage to essential community resources such as healthcare, food, financial aid, and housing supports.
• Participate in meetings, case staffings, and program development activities. Provide backup and support to other team members as needed.
  – Attend 100% of required supervision (Rule 132) if not an LPHA.
  – Complete all mandatory Chestnut trainings and continuing education requirements through Relias.
• Utilize evidence-based practices focused on skill-building, therapy, and recovery support for individuals, families, and groups.
• Take a leadership role on assigned projects and initiatives.
• Uphold Chestnut’s culture of customer service excellence by adhering to organizational behavioral standards.
• Protect the confidentiality of all client and organizational information at all times.

• Education and Experience (one of the following):
  – Bachelor’s degree in a behavioral health field; or
  – Bachelor’s degree in an unrelated field with 2+ years of behavioral health experience; or
  – High school diploma or equivalent with 5 years of social service or peer experience; or
  – High school diploma or equivalent with CRSS or CPRS certification (in good standing with the State of Illinois).
• Proficient in basic computer applications including Microsoft Word and Electronic Medical Records (EMR).
• Valid driver’s license, private automobile insurance, and insurability required.
• Strong written and verbal communication skills.
• Ability to work collaboratively with a multidisciplinary team.
• Demonstrated understanding of trauma-informed and recovery-oriented practices.

Are you intrigued by this job but don’t meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you’re excited about any of our posted positions but your experience doesn’t line up perfectly, please apply anyway! We’d love to explore the possibilities with you.

Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut’s research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference.

EOE – Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.

The anticipated starting pay for new hires for this position is between $21.00 - $22.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

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