Skip Tracer

Base pay starts at $14.00/hour.

Afni is hiring a Skip Tracer who will utilize skip tracing and various investigative techniques to locate any new consumer information. Incumbent will also process mail and client requests within the Uninsured Motorist group.

What you will be doing:

After determining who the responsible party is on each account, you will utilize Skip Tracing and investigative techniques to obtain new contact information on that consumer. You will determine the next course of action(s) to take on the account varying from restarting the letter series to moving the account to an attorney and / or closing the account and assist the collector with administrative duties.

What you'll get:

  • Full-time. 40 hours per week schedule with overtime opportunities if you'd like
  • Job stability.
  • Training. Extensive paid product and service training.
  • Paid time off.
  • Benefits. Medical, dental and vision insurance with premiums partly paid by the company!
  • College tuition reimbursement.
  • Referral Program. One of the best unlimited employee referral bonus programs out there!
  • Career Growth. Gain great experience to promote to higher roles and leadership training to prepare you for the next step!
  • Annual Performance Reviews. We reward your hard work with annual wage increases!


  • High School diploma or GED and 6-12 months of general industry knowledge.
  • Proficiency with Microsoft Office
  • Demonstrated strong verbal and written communication skills
  • Demonstrated ability to multi-task with attention to detail
  • Demonstrated reasoning and problem solving abilities.
  • Strong organizational, interpersonal and time management skills.
  • Seeks clarification for unclear or missing information.
  • Responds to internal and external requests in a timely manner and works to deliver quality service.

Referral Program

Did you know we have one of the most lucrative referral programs around? Here's how it works:
For more info on our Buddy Bucks Referral Program, watch this video:

Looking for a fun place where you can fit in, fuel your passions, help people, and take charge of your career? You’re in the right place. Join the Afni contact center family in Bloomington and be part of our talented team passionate about helping people and pursuing the life we dream about.

Do Your Best Work and Grow Your Career

When you join Afni, we'll instantly make you part of our global family of friendly people focused on making really good customer experiences happen. If you're like us, you want to belong to something special, have meaningful work to do, and know how to achieve your career and life goals. 

Our award-winning training and development programs get you ready to work and grow. If you’re the kind of person who wants to build a career and learn new things, we’ll provide the path and the tools to get you there. You bring the motivation and commitment. 

Work in and Support the Bloomington-Normal Community

Are you the kind of person who loves to get involved in community events and non-profit organizations? We love it and make it a habit to respond to the needs of the Bloomington-Normal community through fund raisers, community events, and other service opportunities.

When you work here, you’ll have plenty of chances to get involved. In Bloomington-Normal, we regularly support the United Way, Big Brothers and Big Sisters, St. Jude Children's Research Hospital, Easter Seals, American Heart Association, CISAR Animal Shelter, and more.

The Perks

Incentives + Bonus
Competitive Pay
Dress for Your Day
Paid Time Off
Tuition Reimbursement
Full-time Schedules
Fun Events
Referral Bonus